Open banking has shifted from buzzword to real infrastructure in many markets, and open insurance is now entering a similar debate around data sharing, competition and innovation. But for inclusive insurance, the key question is whether it can actually improve protection for low-income and underserved customers rather than just expand choice for digitally active users. Lessons from Brazil’s instant payments system, Pix, suggest that impact comes less from openness itself and more from whether it reduces real frictions in payments, access and trust. This article explores what it would truly take for open insurance to move from concept to a practical tool for inclusion.
Financial inclusion does not end with access to credit – it depends on ensuring people can withstand the shocks that threaten to undo years of progress. Across Latin America and the Caribbean, insurers, financial institutions and development partners are increasingly recognising that insurance is not simply a complementary financial product, but a cornerstone of resilience. Drawing on insights from the II Latin American and Caribbean Congress on Inclusive Insurance, this article explores why closing the protection gap is becoming a strategic priority and what it will take to build ecosystems that deliver lasting financial security.
Last month we introduced Member Voices – a new feature designed to spotlight member activities, perspectives, and success stories from across our community that is currently being piloted in the LATAC region, before expanding it to other regions.
Read the latest stories from members across LATAC (now available in English and Spanish):
The Swiss Re Foundation reflects the social and humanitarian values of Swiss Re. Together with partners and Swiss Re employees, it supports efforts to strengthen societal resilience in countries where it operates and in selected developing regions. It provides tailored financing and access to Swiss Re expertise, builds actionable evidence, and amplifies impact through collaboration. Its focus areas are climate solutions and access to health. The Foundation supports entrepreneurial solutions, system efficiency initiatives, and local charities, while also engaging employees through volunteering programmes such as Community Days, skills-based mentoring, and the Shine initiative.
The Fletcher School Leadership Program for Financial Inclusion, Tufts University
The Fletcher School Leadership Program for Financial Inclusion is a capacity-building initiative that equips policymakers from low- and middle-income countries with the skills to design, implement and evaluate effective financial inclusion policies. Since 2011, and with support from the Bill & Melinda Gates Foundation and other partners, the program has evolved from a small two-week residency into a broader set of learning and engagement activities, including a nine-month blended fellowship, regional workshops, and alumni support for policy research and ongoing learning. It has also expanded through innovative training models such as the 8 Question Method for Policy Development, reaching hundreds of policymakers across dozens of countries and supporting practical policy implementation and continued use of its tools by alumni.

Recap past events:


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