The Landscape Studies and the data underpinning the World Map of Microinsurance (WMM) provide a unique benchmark for tracking the development of the microinsurance sector. Access to data generates market knowledge and development, furthers best practice and leads to better products and services. To support the development of the sector, viable and accessible data is needed. The Landscape Studies address this need by supporting regional studies and an online database.

Hollard is South Africa's largest privately-owned insurance group with more than six million policyholders in 18 countries on four continents. We talked to Mark Robertson, Head of Strategy and Analytics, about the importance of successful partnerships and cooperation.

MiN: How has Hollard got to where it is now?

Are you an effective communicator looking to make a difference? Do you want to put your skills to work and have a real impact in contributing to the development of insurance markets that work for the poor? Do you have a strong grasp of strategic messaging and packaging information for purpose? If so, why not join our growing, dedicated, multicultural and dynamic team in beautiful Luxembourg?

InsurTech can address some big challenges: lack of consumer knowledge, lack of access to consumers, differing consumer needs, low trust, inexperienced customers and high-cost structures. However, InsurTechs tend to focus mainly on increasing access and lowering costs, and many are still stuck at the digitisation stage. There has been some movement away from MNOs, although there’s been a rise in partnerships with e-commerce and e-hailing platforms. Greater use of data and analytics includes machine learning and AI, chatbots, telematics and smart contracts.