Founded 66 years ago, Pioneer began as a traditional property and casualty insurer before adding life and health. It is now the Philippines’ premier marine, aviation and property insurer as well as a leading microinsurance provider. CEO Lorenzo Chan and Senior Vice-President and Head of Non-Life Retail Geric Laude say it’s all down to putting the customer first.

MiN: How is Pioneer helping MSMEs during this unprecedented time of public health crisis and the ramifications it has for businesses?

The coronavirus pandemic didn’t stop the regional event Building Resilience through Climate Risk Insurance for Micro, Small and Medium Enterprises (MSMEs) from going forward – as a series of webinars.

You can download all the presentations and watch the recordings of all four webinars here.

The Landscape Studies and the data underpinning the World Map of Microinsurance (WMM) provide a unique benchmark for tracking the development of the microinsurance sector. Access to data generates market knowledge and development, furthers best practice and leads to better products and services. To support the development of the sector, viable and accessible data is needed. The Landscape Studies address this need by supporting regional studies and an online database.

Hollard is South Africa's largest privately-owned insurance group with more than six million policyholders in 18 countries on four continents. We talked to Mark Robertson, Head of Strategy and Analytics, about the importance of successful partnerships and cooperation.

MiN: How has Hollard got to where it is now?