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Why are microinsurance claims ratios so low?

Launching the 2020 Landscape of Microinsurance, MiN Executive Director Katharine Pulvermacher noted, “Despite positive developments in microinsurance markets in all regions, there are important concerns around the value provided to customers. Claims ratios across the three regions are relatively low. A third of products in all regions…have claims ratios in single digits.” This matters, she said, because unjustified low claims ratios may undermine trust and hinder uptake.

The past year has highlighted the increasing...

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