In front of a live audience (remember them?) at the MiN’s 2019 June Member Meeting (JMM), Pedro Pinheiro painted a gloomy picture. “Brazil has been somewhat neglected as an inclusive insurance market on the global scene in recent years,” said Pedro, then leading on Consumer Relations and Sustainability at the Brazilian Insurance Confederation CNseg. “Lack of knowledge, income, education, trust, a dearth of offerings, financial literacy, and consumer protection concerns all play their part....