This paper explores challenges and good practices in consumer protection in microinsurance, defining “consumer protection” as the effective use of microinsurance products by low-income consumers to protect themselves against risk.

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The areas of this study included data collection, communications, management information systems and services to support microinsurance practitioners and to support capacity building groups working with these organizations.

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This paper explains the current state of microinsurance; its important role in developing inclusive financial systems particularly in emerging markets, and why it needs to be regulated and supervised along professional lines.

This paper recognises that MCCOs play an important role to improve the effective provision of insurance services in some jurisdictions to groups of the population that would otherwise be underserved or not served at all.