Who we are

The Microinsurance Network is the only global multi-stakeholder platform of microinsurance industry and experts committed to promoting the development and delivery of valuable insurance services for low-income people. We are a member-based organisation with over 80 institutional members from over 40 countries, stemming from the insurance industry, as well as governmental and development organisations. The Network is a non-profit organisation and has its legal base in Luxembourg.

Governance structure

The Microinsurance Network is led by the Board of Directors, which provides strategic guidance and supervision to the Network's operations, and to the Secretariat, which takes care of the executive management of the Network's activities, including the co-ordination of working group activities. A General Assembly, attended by the Board of Director, Secretariat  and Network members, takes place annually on the day after the International Microinsurance Conference.

At the core of the Network's activities lie the working groups, discussion groups and task forces, which are comprised of Network members, and focus on specific activities advancing the learning and the distilling of good practices in key focus areas of the sector.

See the FAQs on the Network's Governance Model, here.

The Board of Directors

The Board of Directors provides strategic guidance and oversight to the Microinsurance Network to ensure it meets its goals in an effective and impactful manner. The Board is elected by the Network's members for a two-year term. The General Assembly met in November 2016 and approved the new Board of Directors for the 2017-2018 term:

Doubell Chamberlain (Cenfri), Chair of the Board (2017-2018); Board member (2015-2018).
Doubell has extensive global experience in microinsurance as the founder and Managing Director of Cenfri. His work has lead him to a deeper understanding of the demand for and supply of microinsurance products within a broader financial sector context, and the impact that policy, regulation and supervision has on market development. His vision for the sector is to build an inclusive insurance industry that aligns the incentives of multiple stakeholders to offer value and play its role in supporting poverty relief and economic development.

Andrea Keenan (AM Best), Vice-Chair of the Board (2015-2018).
Andrea Keenan is an economist and the Senior Managing Director of Industry Relations at AM Best, having launched AM Best's first emerging market subsidiary in Mexico City. She has also acted as an advisor in international regulatory efforts towards financial inclusion and performed her own research on the business potential of microinsurance and on the contribution of microinsurance to overall economic growth.

Lorenzo Chan (Pioneer Life Incorporated), Board member (2017-2018).
Lorenzo is the President and CEO of Pioneer Life and Retail Organization and Head of the Philippines Pioneer Group, which strives to provide flexibility in product development and outstanding service to Micro-Finance Institutions (MFIs) and their clients.  He brings to the Board years of practical experience in both insurance and Microinsurance and his direct involvement in the business operation provides the Board with a realistic and practical perspective on what truly works and how to best manage the market, in terms of pricing, distribution partnerships, or product design.

Alejandra Diaz Agudelo (Fasecolda), Board member (2015-2018).
Alejandra has extensive experience in designing and implementing strategies for the development of microinsurance markets as well as agricultural insurance, financial education and social responsibility programmes. With regards to the Network, she is committed to the idea of creating a regional body to periodically discuss best practices and lessons learned in the Latin America and Caribbean region. Alejandra also promotes the dissemination of social performance indicators among providers in the region, as well as the development of a code of best practices for consumer protection, in order to achieve effective and meaningful financial inclusion.

Denis Garand (Denis Garand and Associates), Board member and Treasurer of the Microinsurance Network (2015-2018).
Denis has long-term experience as an actuary in the insurance and microinsurance sectors, and brings a wealth of expertise on mutuals and cooperatives. His current focus for the Board is finding ways to increase sharing of information amongst all actors in the microinsurance field to ensure the development of a sound sector whilst minimising duplication of efforts. He will also be focussing on the informal and cooperative insurance sectors so as to increase their participation in the Microinsurance Network. 

Kate McKee (CGAP), Board member (2017-2018).
Kate leads CGAP’s initiative on responsible digital finance, which seeks to ensure transparency and safety for customers through forward-thinking industry standards and proportionate regulation. She leads policy and advisory work on consumer protection regulation and supervision and the application of behavioural research insights to this policy domain. Among others, Kate headed the Microenterprise Development office at the US Agency for International Development (USAID) and chaired the Consumer Advisory Council of the U.S. Board of Governors of the Federal Reserve (Central Bank).

Francesco Rispoli (IFAD), Board member (2015-2018).
Francesco is a Senior Technical Advisor on Rural Finance at the International Fund for Agricultural Development where he has been leading the organisation’s work on agricultural insurance, and has been responsible for setting up the IFAD-WFP Weather Risk Management Facility (WRMF), which is the first UN partnership on the subject. Francesco has broad technical experience in risk management and agricultural insurance, including index insurance, and his focus for the Network is to encourage cost-effective public-private partnerships in agricultural insurance that increase the resilience of rural households as part of their broader agricultural risk management strategy.

Mandla Shezi (Hollard), Board member and Secretary of the Microinsurance Network (2015-2018).
Mandla is the Managing Director of Hollard Affinities and Direct since 2007 and the Chair of Hollard’s Financial Inclusion Megatrend Forum. He is passionate about driving access to affordable insurance products for the poor and finding systemic insurance solutions that cover poor communities against natural disasters. Mandla’s focus for the Network is the development and roll-out of viable low-cost distribution methods across Africa and Asia.

Mathilda Ström (BIMA), Board member (2017-2018).
Mathilda is a co-founder of BIMA and has been responsible for driving the growth of the business into 16 countries across Africa, Latin America and Asia. She has a great breadth of experience in a variety of regulatory environments and detailed distribution channels, as well as operational expertise in building a sustainable and profitable microinsurance business. Her work has also given her an understanding of the interplay between mobile technology and the provision of financial services, as well as a closeness to the communities and customers that are buying insurance cover for the first time.

 

The Secretariat team

The Secretariat of the Microinsurance Network is run by a small and dynamic team comprised of:
 
Katharine Pulvermacher, Executive Director
Katharine provides strategic and executive leadership to the Microinsurance Network, guiding the organisation in the implementation of its 5-year strategic plan (2017-2022), with a view to grow and strengthen the organisation’s impact and value to the sector. In her role, she draws upon a wealth of experience in leadership and management, organisational strategy development, multi-stakeholder engagement and coordination, as well as research and thought leadership, with a focus on market intelligence in emerging economies.
Annette Houtekamer, Microinsurance Expert
With a lifetime of experience in finance, insurance, reinsurance and development spanning across India, Indonesia, Sri Lanka, Kenya, Tanzania, Burundi, Senegal and South Africa, Annette is responsible for the identification of cutting edge and demand driven microinsurance topics for Network activities such as the Expert Forums and Consultative Forums, developing content,  coordinating speakers, as well as representing the Network at regional and global events. 
Jenny Glaesener-Nasr, Senior Development Coordinator
Jenny is an agricultural engineer, specialised in plant protection, environmental economics and journalism. She has worked for the United Nations Commission in Beirut, the UN Food and Agriculture Organisation in Rome, an international NGO, and a Francophone newspaper in Lebanon, before joining the Microinsurance Network. She has a strong background in development, project management and communication of scientific findings to various audiences. In the Network, she coordinates Consultative Forums as well as the yearly edition of the State of Microinsurance, and carries out specific analytical tasks, whilst contributing news items and blogs to the website on a regular basis.
Nadia Vanuytrecht, Membership & Office Coordinator
Nadia leads the membership relations and office coordination functions of the Secretariat and ensures its operations are effective and professional. Leveraging her background in public relations and professional experience in administration and event management, Nadia helps members to navigate all aspects of their membership and provides them with the information and support necessary to join and make the most of their experience in our ever-growing and dynamic network of microinsurance professionals.
Meredith Lytle, Junior Membership Officer
Together with the Membership & Office Coordinator, Meredith supports the development and implementation of the retention and prospection strategies by engaging with existing and future members of the Microinsurance Network. With years of experience in client relations and account management, she looks forward to fostering conversations with individuals and organisations involved in microinsurance to continue a thriving and growing Network.
Annalisa Bianchessi, Senior Communications Manager
Annalisa oversees the Microinsurance Network’s media and communication activities and the design and management of key Network events. Through a professional approach rooted in social marketing, she supports the Network to reach its full potential in terms of reach, visibility and member value. In her role she draws upon her experience teaching on a Master in Communication from the University of Texas at El Paso, and advising on the design and implementation of communication campaigns for social marketing in developing countries across Asia, Africa and the Caribbean.
Hugo Fulco, Communications Officer
Hugo draws on his background in journalism and international relations to promote the work of the Network through the production of insightful and valuable content for the website and by supporting the management of its social media channels. He is responsible for the member-exclusive, fortnightly Network Exchange newsletter, and using his eye for detail, supports the Senior Communications Manager with the writing of the Network’s various communication outputs and the proofreading of its publications. In addition to his activities within the Communications team, Hugo also oversees the technical aspect of the Network’s online Expert Forums.
Cristina Suárez Bordón, Junior CRM & Administration Officer
With a background in languages and translation, Cristina supports the Network’s production and dissemination of effective multilingual communication outputs and provides general logistical support to the team in the organisation of events and administrative tasks. She draws upon her Spanish skills to support communication with our members from Latin America. With her organisational skills, she is responsible for keeping the Network CRM database up to date, and also supports with website maintenance tasks. Further, she takes care of tracking the distribution of Network publications.
 
If you are interested in providing support, volunteering or joining the team, please see the get involved section.